Refund policy

Return Eligibility

  • Items must be unused, undamaged, and in their original packaging.
  • Proof of purchase or order details must be provided.
  • Certain products, such as perishable goods, personal care items, and hygiene products, may not be eligible for return.

Refund Policy

  • Once the returned item is received and inspected, eligible refunds will be processed to the original payment method or another agreed payment method.
  • Refund processing times may vary depending on your payment provider.

Damaged or Incorrect Items

  • If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with your order details and photos, if applicable.

How to Request a Return Please contact our customer support team within 7 days of receiving your order to initiate a return.

We reserve the right to reject returns that do not meet the eligibility conditions, subject to applicable consumer protection laws.

Thank you for shopping with us!